FAQs

Share this on
Facebooktwittergoogle_plusredditpinteresttumblrmailFacebooktwittergoogle_plusredditpinteresttumblrmail

Our customer support phone in the US is: 1-510-470-1128

As a customer, how can I contact you?
If you are a customer, please contact us at:

Phone: 1-510-470-1128 (USA)
Email: support@eroticcandlesticks.com
Or use our Contact Us form.

Can I get a refund?
Yes.

Please read our Return Policy.

Do you ship internationally?
Yes.

It’s more complicated and more expensive, but we do.

Can I contact the artist directly?
No.

Unfortunately, Harriet has been suffering from poor health for years and is unable to respond to any inquiries directly.

If you have questions for which you have not been able to find answers here, please contact us at support@eroticcandlesticks.com and we will try to respond to you within a few business days.